Working with a good Singapore courier company like PCA Masters Pte Ltd can seriously skyrocket your business sales and growth to the top. Some business owners underestimate the importance of working only with reliable and quality couriers (check out this post on crucial considerations for choosing a courier company if you need more help). Senior business owners would definitely know the sheer importance of reliability and accountability when it comes to courier services – that is the key to all success when it comes to courier services. This is especially true if you’re engaging courier services for the purpose of delivering product(s) to your E-commerce customers.
It is important that your courier is very professional and friendly. You definitely do not want to work with what people term as ‘Ah Bengs’ in Singapore, as it may give off the impression that your company might be rowdy and not treat the product(s) with care. Whether this stereotype is true or not, that’s the case in reality so you need to take note of it. Work with companies with friendly couriers and with a very heavy emphasis on quality service. This is because you would not meet your customers directly, and your courier would now be seen as the ‘front’ of your organization. Whether or not they are in-house couriers, they should still treat customers with the due care they deserve.
You should look at the true cost of delivery. This means that you need to take into account what the Singapore courier company will provide and not just look at their quoted prices. This is because some courier companies might not even compensate you one single cent in the situation that the delivery items went missing. That is definitely very costly to you in the long term if a irresponsible courier company treats your business and products carelessly. Or worst still, imagine if your business needed to deliver fragile items like wine to the most important business convention in your company’s history and your courier company botches up the delivery by being late or breaking some bottles in the process – can you say disaster?
Always find a good courier company in Singapore or you would find yourself paying a lot more in the long term. Hopefully the above post would educate you better on how to find a good courier company. Follow my blog if you want more such tips as I would be posting more of these tips for business owners.